> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aciona.me/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification preferences

> How to snooze push temporarily without losing important incidents.

Notification preferences are **personal**: each member configures their own in account settings.

## Snoozing push

You can pause push notifications for a period:

| Option                      | Effect                                        |
| --------------------------- | --------------------------------------------- |
| **30 minutes**              | A short pause, for a meeting or a deploy.     |
| **1 hour**                  | A medium pause.                               |
| **8 hours**                 | Covers a night or a full shift.               |
| **Until I turn it back on** | Snoozes indefinitely, until you re-enable it. |

While push is snoozed, send attempts are recorded with a snoozed status — the history stays complete and auditable.

<Warning>
  **Snoozing does not cancel the incident.** The incident is still created, the escalation clock keeps running, and if you do not acknowledge, it moves on to the next person in the schedule.
</Warning>

## Snoozing while on call

If you try to snooze push while you are on call, aciona.me warns you before confirming. That is intentional: snoozing during your shift is almost always a mistake, and when it is not, you should be doing it deliberately.

<Tip>
  If you need to be unavailable during your shift, the right move is not to snooze — it is to create an [override](/en/on-call/overrides). That way the page goes straight to whoever is actually available.
</Tip>

## Re-enabling

Re-enable at any time in account settings. A timed snooze expires on its own; "until I turn it back on" only ends when you switch it off.

## What snoozing does **not** affect

* **Email** keeps arriving normally.
* **Slack and Microsoft Teams** keep receiving cards in the channel.
* **Escalation** keeps running on the normal timeout.

<Card title="Push notifications" icon="smartphone" horizontal href="/en/notifications/push" />