> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aciona.me/llms.txt
> Use this file to discover all available pages before exploring further.

# Members

> Invites, roles, activation and deactivation of people in the organization.

Members are the people in your organization. Only active members can join teams, participate in on-call schedules and act on incidents.

## Invite

Owners and admins invite by email under **Members**. The invitee receives an acceptance link; on acceptance they join the organization with the role set in the invite.

For migrations and larger teams, the dashboard supports bulk invites via CSV.

<Warning>
  Active members **and** pending invites consume plan seats. Re-sending an existing invite does not consume an extra seat. If you hit the limit, the invite is rejected — see [Plans and limits](/en/reference/plans-and-limits).
</Warning>

## Change someone's role

Owners and admins can change a member's role at any time. The change applies immediately to future actions — it does not rewrite history already recorded on incident timelines.

## Deactivate

Deactivating a member removes their access without erasing history: the actions they performed remain visible on incident timelines.

<Warning>
  Before deactivating someone, check whether they are in an **on-call schedule**. A schedule whose participant was deactivated may end up with no valid responder at page time.
</Warning>

## One person, several organizations

The same user can be a member of several organizations, with different roles in each, and switch between them in the dashboard.

For plan limits, someone who is a member of both the root organization **and** a child of the same tenant counts as **one** seat.

<Card title="Roles and permissions" icon="shield" horizontal href="/en/organizations/roles-and-permissions" />