Invite members

An on-call schedule only works with people in it. Invite at least your responders before connecting your monitoring tools.

Inviting

Open Members

In the dashboard, go to Members. Owners and admins can invite.

Enter the email and role

The invite goes out by email with an acceptance link. Choose the role carefully — see the table below.

The person accepts

On acceptance they create an account (or sign in to an existing one) and become an active member of the organization.

For larger teams, the dashboard supports bulk invites via CSV — useful when migrating from another on-call tool.

Role	Use for	Can
Owner	Founders, account holders	Everything, including billing and child organizations
Admin	Tech leads, SREs who set up the environment	Teams, services, schedules, sources, integrations and members
Member	Anyone in the on-call rotation	Act on incidents and create on-call overrides
Viewer	Managers, product, support	View only

Every active member and every pending invite consumes a seat on your plan. Once the limit is reached, new invites are rejected. See Plans and limits.

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